USER PERSONAL DATA PROCESSING INFORMATION
The user’s personal data is processed by UEAL CARE S.R.L., the data controller for processing, in compliance with the principles of personal data protection as established by Regulation GDPR 2016/679.
METHODS AND PURPOSES OF DATA PROCESSING
We inform you that the data will be processed using the following means:
- Mixed – electronic and paper-based
for the following purposes:
- Promotional activities
- Customer management (contracts, orders, shipments, and invoices)
- Telematic information
- Marketing (market analysis and research)
- Offering goods and services through mailing lists
- Profiling for promotional purposes
- Customer satisfaction surveys
- Consumer and user protection services
- Mail or phone sales
- Telematic or radio-television sales
In particular, for the specific purposes listed below, the user’s data will be processed ONLY with their explicit consent for:
- Profiling activities, including for promotional purposes
- Market research, statistics, marketing, and references to advertising communications and product preferences.
- Sending proposals and commercial communications via email/sms/fax, both by Ueal Care S.r.l. and partner companies.
LEGAL BASIS
The legal basis for processing common data, according to Article 6 of the GDPR Regulation, is:
- Consent;
The company processes the optional data of users based on their consent, given through the explicit approval of this privacy policy and in relation to the methods and purposes described below.
CATEGORIES OF RECIPIENTS
Without prejudice to communications made in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients:
- Customer support call center
- Consultants and freelancers, also in an associated form
- External processors
- Internal processors
- Companies providing warehouse and transport logistics services
In the management of your data, the following categories of authorized persons and/or internal and external processors identified in writing, who have been given specific written instructions regarding data processing, may also become aware of your data:
POLCARO FABIO, VAT number PLCFBA81M05G388L – Legal representative
Maria Siniscalchi, VAT number SNSMRA74S44F924K – Data Protection Officer
IT STRUCTURES
- Activity Name: Herbal Product Sales
- IT Structures: Promotional activity archive
- Structure Type: External
- Company Name: SAP server
- Activity Name: Herbal Product Sales
- IT Structures: Commercial and fiscal activity archive
- Structure Type: Internal
- Location: Administrative office (Casamicciola Terme)
DATA RETENTION PERIOD
Mandatory data for contractual and accounting purposes are retained for the time necessary to carry out the commercial and accounting relationship. Data of individuals who do not purchase or use products/services, despite having had previous contact with company representatives, will be immediately deleted or processed anonymously, unless their retention is otherwise justified, except when valid informed consent from the data subject has been obtained for subsequent commercial promotion or market research activities.
The data retention period is: Data will be processed for the entire duration of the ongoing commercial relationship and for ten years after their acquisition date. In case of legal disputes, for the entire duration of the dispute, until the expiry of the appeal deadlines. For marketing activities, data will be retained until consent is revoked for that purpose and/or two years after the last interaction with the brand. Only data used for profiling purposes will be retained for 12 months.
DATA SUBJECT RIGHTS
In accordance with European Regulation 679/2016 (GDPR) and national legislation, the data subject can exercise the following rights, according to the procedures and limits provided by current legislation:
- Request confirmation of the existence of personal data concerning them (data subject’s right of access – Article 15 of Regulation 679/2016);
- Know their origin;
- Receive intelligible communication;
- Receive information about the logic, methods, and purposes of the processing;
- Request data updating, correction, integration, deletion, transformation into anonymous form, or blocking of data processed in violation of the law, including those no longer necessary for the purposes for which they were collected (right of rectification and erasure – Articles 16 and 17 of Regulation 679/2016);
- The right to restriction and/or objection to the processing of data concerning them (Article 18 of Regulation 679/2016);
- The right to withdraw consent;
- The right to data portability (Article 20 of Regulation 679/2016);
- In cases of processing based on consent, receive their data provided to the data controller in a structured and commonly used electronic format, and the right to transmit this data to another data controller without hindrance;
- The right to lodge a complaint with the supervisory authority (data subject’s right of access – Article 15 of Regulation 679/2016).
DATA CONTROLLER
Titolare del trattamento dei Suoi dati personali è Ueal Care S.r.l., p.iva 08327741214
- PEC: uealcare@pec.it
- POLCARO FILIPPO, c.f. PLCFPP57L26Z114O
- Email: info@uealcare.com
- Phone: +39 3356697963
The company has appointed Filippo Polcaro, c.f. PLCFPP57L26Z114O, as the Data Protection Officer (DPO).
Cookie Information
What are cookies?
A «cookie» is a text file stored on a user’s computer when they access a website, with the purpose of providing information every time the user returns to the same site. It acts as a reminder of the visited web page. With cookies, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) stored on the user’s computer, which will be read and updated whenever the user returns to the site. This way, the website can automatically adapt to the user. While browsing, the user’s device may also receive cookies from different websites (so-called «third-party cookies») directly set by those site managers and used for the purposes and in the manner defined by them. Depending on their duration, cookies are divided into session cookies (temporary and automatically deleted from the user’s device at the end of the browsing session by closing the browser) and persistent cookies (which remain stored on the user’s device until their expiry or until deleted by the user). Based on their function and purpose of use, cookies can be categorized as technical cookies and profiling cookies.
Technical Cookies
Some cookies are used for authentication, session monitoring, and storing specific user information who accesses a web page. These technical cookies are essential for enabling users to navigate a website and use all its features. Technical cookies do not require the user’s consent.
Third-Party Cookies
Some web pages may contain cookies from other sites and content in various elements hosted on the same page, such as advertisements, images, videos, maps, or specific links to web pages from different domains located on servers other than the one where the requested page is located. In these cases, they are referred to as third-party cookies, which are often used for profiling purposes. The use of these cookies requires the user’s prior informed consent.
Types of Cookies Used on Our Website
The main functions of the cookies installed by www.latisaneria.it are technical and are used to improve the service continually, for authentication, and for statistical purposes, such as counting visits to the site. The use of cookies is therefore strictly aimed at facilitating the functions of the server during the use of the service.
The website also allows the sending of the following third-party cookies. These cookies are not our tools; therefore, for more information, it is possible to access the third-party privacy policy and consent forms by clicking on the following links.
Google Analytics cookies are used as anonymous and aggregated analysis tools to improve the operation of the website. For example, analytics cookies show which pages are most frequently visited, help identify recurring usage patterns on a website, and help understand any difficulties users may encounter.
To improve the website and understand which parts or elements are most appreciated by users, anonymous and aggregate analysis cookies from third parties, such as Google Analytics, are used. These cookies are not our tools, for more information, please refer to Google’s information.
The website pages include some widgets and sharing buttons for sharing content on your favorite social networks. These plugins are programmed not to set any cookies when accessing the page, to safeguard users’ privacy. Possibly cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses while logged into the social network, they have already consented to the use of cookies conveyed through this site at the time of registration on the social network. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of social networks, to which please refer.
– Facebook – (link informativa cookie) – Twitter – (link cookie) – LinkedIn – (link cookie) – Google+ – (link cookie).
This privacy policy may change over time – also related to the entry into force of new sector regulations, to the updating or provision of new services, or to technological innovations – so the user/visitor is invited to periodically consult this page www.ironheal.com/en/privacy-policy
